![]() ![]() Slack’s cascade of real-time updates, its threading features, its programmable bots, and even the smorgasbord of emoji and GIFs are as much a part of the app’s appeal as they are potential distractions. The next consideration is what kind of communication the chat actually enables. Also, sorry folks: Employers can read your Slack DMs, despite how private they may seem. Slack doesn’t offer end-to-end encryption organizations currently can’t be verified as official businesses on the platform, which seems more important now that people from other orgs can send messages and, well, there’s the initial snafu of allowing people to send potentially harmful message attachments in DM requests. ![]() The first and perhaps most obvious characteristic of a good chat app is an airtight approach to privacy and security. ![]() So the more important question may be whether Slack Connect is good for chat, and what constitutes a good chat application in the year 2021. But slacks or texts can be considered, too. The structure of email can support a more considerate experience ( especially in a pandemic). “The last thing the world needs is yet another proprietary protocol that will lock in a social graph to a single company.” Everyone has email.”Īrguably the worst thing about something like Slack chat is that it’s “yet another platform,” Heinemeier Hansson says. You don’t lose your contact book because you change systems. Email is asynchronous, considered thinking. David Heinemeier Hansson, who created Ruby on Rails, cofounded the productivity software company Basecamp, and rarely misses an opportunity to extoll the benefits of Basecamp’s email product, rattled off a few of these differentiators to WIRED: “Chat is real-time, staccato thinking. ![]()
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